SOLiD GOLD SUPPORT & SERVICE

A Commitment to Innovation & Excellence

As a business, SOLiD is passionate about customer service and aims with all deployments whether large or small to exceed customer expectations for fast delivery, performance and service.  It all starts with our ACT 33 process which (A)ssembles (C)onfigures and (T)ests the DAS prior to shipping.  This practice reduces out o box failures that impact timelines and cost overruns. The SOLiD support team is here to help customers ensure the maximum return from their investment in wireless equipment.

SOLiD services offer a suite of support programs for customers from help-desk telephone support packages to remote monitoring and management. Most support services can be tailored according to your needs.

 

CUSTOMER PORTAL LOGIN FOR TICKETS, MANUALS AND FIRMWARE >>

Support Contact Information 
(available 8am to 8pm EST)
888.409.9997, select option 2
support@solid.com

 

SUBMIT DESIGN REQUIREMENTS >>

We'll get back to you after our team reviews your project.
design@solid.com